Privacy Policy for Zivox

Last updated: March 31, 2026

Zivox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our mobile application (the "Application").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

a. Personal Data

Demographic and other personally identifiable information (such as your name and email address) used to display user profiles, rankings, and for sending feedback or responding to surveys.

b. Health Data (Health Connect & Apple Health)

With your explicit permission, we may access health-related data from your device using Android Health Connect (Android) or Apple Health (iOS). This includes, but is not limited to:

  • Steps count
  • Calories burned
  • Heart rate
  • Sleep analysis
  • Nutrition data

c. Camera Access

We request permission to access your device's camera to calculate calories from images of food and drinks, for scanning QR codes to add friends, and for uploading user avatars. We do not record or store any video or images without your explicit action.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Create and manage your account.
  • Provide personalized health insights and recommendations based on your activity data.
  • Enable QR code scanning for friend connections and seamless interactions.
  • Process payments and refunds (via Google Play Billing and App Store).
  • Send you notifications regarding updates, security alerts, and support messages.
  • Monitor and analyze usage and trends to improve your experience with the Application.

3. Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent, except in the following circumstances:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last updated" date of this Privacy Policy.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Data Deletion and Account Deactivation

You have the right to request the deletion of your personal data that we have collected. You can do this by using the "Delete Account" feature within the Application settings or by contacting us directly. For more details on the deletion process, please visit our dedicated data deletion page:

Delete Data Instructions

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: zivoxapp@gmail.com

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